At Hotel Bulwar, you can use a QR code to access a mobile site filled with practical information. From breakfast and restaurant opening hours, to the most recommended dishes and drinks, to the SPA offerings, including details on booking saunas included in your stay. You'll also find information about billiard tables and their reservation options, Bulwar Club recommendations, seasonal use of the garden, and treatments available at Bulwar SPA.
Hotel applications also offer features like online reservations, remote check-in, bill overview, electronic payments, and the generation of electronic sales documents and check-out.
In the gastronomy sector, such applications can also be extremely useful. In some countries, it’s already standard to order food and drinks in a restaurant or pay the bill using a QR code. This greatly speeds up the flow of information between guests and staff. It also reduces misunderstandings during billing, as details like an invoice request and tax ID can be entered directly during payment. A smiling waiter will promptly bring the bill, or alternatively, it can be sent to your email.
What else awaits us? Robotization – certainly. Robot waiters are becoming increasingly common, though so far they are mainly used for clearing dishes. Such "self-service" employees may not be suitable for every establishment. Meanwhile, robotization in housekeeping is advancing rapidly. Beyond vacuuming robots, numerous tools are emerging to ease the workload, which hoteliers are eager to adopt.
And what about the reception? Primarily, electronic key cards save a lot of space by eliminating piles of dust-gathering paper. All cards are stored electronically and only for the programmed duration of the stay. Document scanners speed up the check-in process. Thanks to hotel applications, guests can access information about the hotel’s basic offerings without waiting in line at reception.
Do modern technologies make life easier for hoteliers? Certainly. Does this mean there might be fewer hotel employees due to these changes in the job market? Well, not in top-class establishments. Technologies simplify guest service, allowing staff to focus on truly important things—conversations that make guests feel more at home, providing directions to a chosen destination, or recommending hidden gems worth discovering in the area.
At the heart of our world, there will always be one key focus: the Guest.
We are pleased to welcome you!
